To prepare for an outage, we suggest you:

• Have a storm kit ready that includes flashlights, bottled water, non-perishable food, a battery operated radio, batteries, portable cellphone chargers that are fully charged, hand sanitizer and first-aid supplies.
• Have alternate plans for refrigerating or accessing medicines and using power-dependent medical devices.
• Find out where your local storm shelters are and have a plan for getting there, if it is necessary and safe to do so. 

During a power outage:

• Montor the PVREA App for alerts.
• Or call us to report an outage at 1.800.432.1012
• Keep freezers and refrigerators closed to preserve food.
• Only use generators outdoors and away from windows and doors; do not use them in a garage.
• Do not use a gas stove to heat your home.
• Disconnect appliances and electronics to avoid damage from electrical surges.
• If safe, go to an alternate location for heat or cooling.
• If weather conditions allow, check on neighbors. This is especially important since cellphone and internet communications may be disrupted and they may be unable to call for help.