I’ve come to appreciate the wisdom of the quote, “It wasn’t raining when Noah built the ark” as it applies to the core parts of our business, safety and reliability. PVREA has long had preparedness for mechanical failures and natural disasters as a part of our culture. However, utilities across this great nation face many evolving threats and challenges. One of these is the threat of cyberattacks from outside parties that wish to do us and our country harm.
When I was growing up, we left our keys in the car, the front door unlocked, and my friends and I ran around the town without a fear in the world. Times have changed, haven’t they?
It seems every day we hear about another security breach, and today’s thieves aren’t targeting the family safe or the TV in your home. Instead, thieves are targeting your data – email passwords, online bank accounts, and the like. Businesses, including co-ops, are also being targeted. Cyber thieves continue testing digital doorknobs and looking for ways to crack personal and business databases.
Rest assured, we take this threat seriously. You’ve placed your trust in us, and we’re committed to protecting your data and our local electric grid, so hackers are blocked from penetrating our systems and its data.
Data breaches can expose private data into the hands of cybercriminals. We work diligently to mitigate any data breaches by utilizing security best practices regarding the use of data, how it is stored and transmitted, and by whom. We adhere to mandated privacy regulations to protect your data.
Your co-op has its own team of technology professionals who have significant training and utilize state-of-the-art software, not only to keep PVREA’s electric grid reliable and secure, but to protect sensitive member, employee and co-op data from identity theft.
PVREA’s technology is controlled and protected to prevent a security breach. We consistently monitor our computer systems and electric grid to protect the co-op against cyber intruders. Your co-op also keeps each members’ information private and confidential. We never share your address, email, energy use or other personal information, without your approval. In addition, we protect our data systems that hold account information with cyber protection software and additional security measures to keep your data safe.
The human element can be the weakest link. All Co-op employees receive routine comprehensive security awareness training and testing. The training uses real world examples of cyber attacks, and testing is done in the background to verify we are following the proper procedures.
Your co-op sets a high priority on protecting our local grid and you from the constant variety of cyber computer attacks by everyone from organized crime to hobbyist hackers, who are constantly launching attacks on every computer in the world. We are constantly improving and reinforcing our defenses with new technologies and best practices to protect your data and our operations. Our goal is to never experience a data breach; however, if that does take place we will notify our members immediately.
Even though I wish it was still the type of world where we could leave our front doors and cars unlocked, we’re not taking any chances on cybersecurity. It’s part of the job and we take it seriously.
President & CEO