The Benefits Of Paperless Billing

Mailing paper bills is expensive — and those costs are shared by all PVREA members. In fact, postage has gone up by 60% over the last 10 years and continues to increase. Going paperless helps reduce these costs while saving you time, money, and headaches from delayed bills.

Paperless billing offers a simple, secure, and eco-friendly way to stay on top of your account.

It only takes a few minutes to enroll through your online account or the PVREA mobile app.

How To Enroll

1. Log in to your online account through your SmartHub web browser portal or the free PVREA Mobile App.
2.  In the web browser, click the ‘Settings’ tab in the left-hand column.
   a. Click the ‘Paperless Billing’ tab.
   b. Toggle ‘ON‘ the Paperless Billing button.
   c. Next, update your email and phone number in the ‘Contact Methods‘ & ‘Manage Notifications‘ tabs.
3.  In the PVREA app, click on the 3 dots at the bottom of the screen for ‘More’.
   a. Click the ‘Settings’ tab.
   b. Click the ‘Paperless Billing’ tab.
   c. Toggle ‘On’ the Paperless Billing button.
   d. Next, update your email and phone number in the ‘Contact Methods‘ & ‘Manage Notifications‘ tabs.

Information you update in the ‘Contact Methods‘ tab ensures we have your current & accurate email address(es) and phone number(s) for notifications delivered via email, text message, and/or automated phone call.

By utilizing the ‘Manage Notifications‘ tab, you can select how often and when you receive notifications from us about your PVREA account.

Once enrolled in Paperless Billing, you’ll receive your bill notification message via email or text and will no longer receive a paper bill through the mail.

If you don’t yet have an online account, click here to set up your Online Account. If you’re having difficulties, call us at 800.432.1012 during business hours for assistance.

Benefits Of An Online Account

• View and print your bill anytime, 24/7.
• Access current and past billing information.
• Analyze your energy usage.
• Manage account settings with ease.
• Make secure one-time payments by credit card, debit card, or checking account.
• Sign up for Auto Pay—have your payments withdrawn automatically on the due date.
• Receive timely email or text notifications directly from your cooperative.

The Impact Of Going Paperless

• More Control – Receive billing notifications and statements immediately.
• Enhanced Security – No risk of lost mail or stolen statements.
• Member Savings – As a not-for-profit cooperative, reduced printing and mailing costs help minimize rate increases and support member credit allocations.
• Reduced Carbon Footprint – Less paper waste and clutter.