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Privacy Policy

What information do we collect? 

We collect information from you when you start service, update contact information, and fill out and submit electronic requests. When we perform these services, you may be asked to provide your name, personal identification information, e-mail address, mailing address, and phone number. Through the course of service, we also collect electric usage history for billing purposes.

What do we use your information for?

Any of the information we collect from you may be used in the following way: 

  • To process billing, service requests, and follow up with communications.
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you submit your personal information. The secure server software (SSL) encrypts all information you input before it is sent to us.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Changes to our Privacy Statement

If we decide to change our privacy statement, we will post those changes on this page.

Contacting Us 

If there are any questions regarding this privacy statement you may contact us using the information below. 

Via email:
pvrea@pvrea.coop

In Writing:
Poudre Valley REA
P.O. Box 272550
Fort Collins, CO 80527-2550

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Poudre Valley REA
7649 REA Parkway
Fort Collins, CO 80528
 

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"A Touchstone Energy Cooperative"

©2023 Poudre Valley REA, Inc

  • My Account
    • Manage My Account
      • Start or Stop Service
      • Payment and Billing
      • Payment Assistance
      • Payment Arrangements
      • Pay As You Go
      • Street Light Maintenance
      • Tree Trimming Request
      • PVREA App
    • Member Info
      • Member Perks & Info
      • FAQs
      • Member Credits
      • Commonly Requested Forms
      • Rates
      • Fees & Charges
      • Rules & Regulations
      • Co-op Connections Program
  • Manage Energy
    • Renewable Energy
      • Cooperative Solar
      • Private Solar
      • DG Level II and III
      • Green Power Program
      • Request for Proposals
    • Resources
      • Rebates
      • Tips & Tools
      • Energy Assessments
      • Select-HVAC
      • Electric Vehicles
      • Home Energy Advisor
      • Power Peak Rewards
      • Power Peak
      • Building Benchmarking
  • Outages & Safety
    • Outages
      • Outage Center
      • Report Outage
      • Storm Safety Tips
      • Sign Up for Outage Alerts
    • Safety
      • Electrical Safety
      • Call Before You Dig
      • Trees & Power Lines
      • Electrical Safety Demos
  • My Community
    • For Our Community
      • Help Other Members
      • Reserve Community Room
      • Grassroots
      • Programs & Presentations
      • Sponsorships & Events
    • For Our Kids
      • Kids Corner
      • Youth Leadership Camp
      • Washington D.C. Youth Tour
      • Scholarships
      • Empower Grant Program
  • The Co-op
    • About Us
      • About PVREA
      • Contact Us
      • The Cooperative Difference
      • Where the Power Comes From
      • Service Territory
      • Board of Directors
      • Reports & Bylaws
    • News & Events
      • Board Meeting Schedule & Minutes
      • News
      • Construction Updates
      • Annual Meeting
      • 80 by 30 Goal
      • Careers
      • Events