November 27, 2024

The Value of Membership

PVREA News
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Our members depend on us for safe, reliable, affordable electricity with the customer service they deserve and expect.

Our mission is to do just that – while continuously improving to meet and exceed the evolving needs of our membership.

We hope our members are proud to be a part of the local electric cooperative that has the lowest residential electric rate in the state, serves nationally ranked reliable power, and provides exceptional customer service.

Affordability

Poudre Valley REA provides the lowest residential electric rate in Colorado.

Average Monthly Electric Bills in Colorado

Compared to the state average, a typical household saved almost $30 per month, totaling over $360 in 2024!

Between 2017 and 2025, the price PVREA members pay for electricity will have only increased by about 2%. That level of stability is rare, especially over an eight-year period.

Chart of PVREA rates, inflation, and average US electricity rate 2017 to 2025

Keeping the Lights On

Everyone needs power at the flip of a switch – whether for their home or business, regardless of whether they live high in the Rocky Mountains, along the Front Range, or across the Eastern Plains.

According to the Institute of Electrical and Electronics Engineer’s benchmark study results, Poudre Valley REA ranks nationally in the top quartile for dependable service.

We’re committed to providing our members with always-on power 24 hours a day, 7 days a week, 365 days a year. We work hard to keep you informed should you ever experience an interruption in service, helping you navigate the unknown and keeping you safe.

Chart showing reliability metrics according to IEEE Benchmark Year 2023 study

Service with a Smile

We were recognized as having one of the top five highest satisfaction scores among Touchstone Energy ® Cooperatives *. These results came from our members who answered surveys and reported high levels of satisfaction with the service they receive.

We’re committed to living out our mission of exceeding expectations when it comes to the service our members receive from us.

If our members choose to do business with us in person, over the phone, or online, they’ll always receive warm, welcoming service with a smile.

*Results based on data provided by Poudre Valley Rural Electric Association, collected in the third quarter of 2023. ACSI® did not regulate the survey administration or sample size. ACSI® and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

Value Beyond the Electric Meter

Poudre Valley REA is proud to not only offer stable, affordable rates and dependable power with exceptional customer service. We also provide programs and services that add value to the lives of our members.

Programs include rebates, rewards, demand response, self-generation and interconnection, renewable resources, and energy management.
Services include access to local energy experts, on-demand energy use data, rate selection, a variety of bill pay options, energy audits, energy efficiency resources, and more.

Our community support services include free electrical safety demonstrations, continuing education scholarships, youth trips, educational grants, event sponsorship, volunteer opportunities, and more.

Learn more about the value of Poudre Valley REA membership beyond the electric meter.

Value of the Cooperative Business Model

We’re a little different than other types of electric providers. There’s value in being part of a cooperative instead of a municipality or investor-owned utility.

Cooperatives were built by and for local people. We know our unique needs, we live right here, and the people making decisions are elected by the community, not private owners, out-of-state investors, or other shareholders.

Co-op transparency and communication allow a cooperative to answer honestly to the people we serve. We encourage our members to engage with us in person, over the phone, or online.

Learn more about the value of the cooperative business model.

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